Community Profiles

Individual Profile:

Trevor Morrow

United States

(Student/Intern)

Fav URL(s):
http://www.volunteer.org.nz/, http://www.truemors.com, http://www.youtube.com

Comments:

• A few great differentiating factors

  J Crew

  12 March 2008

  J. Crew has a few great differentiating factors that keep it at the top of my list when it’s time to shop. One of which is service - something I am finding less and less at the average American mall. Although J. Crew leans toward the more expensive end spectrum (compared to the likes of GAP and American Eagle), if you add the service and experience into the equation, the price doesn’t seem to hit as hard. Walking into J. Crew, an employee always acknowledges you – a novel idea that seems to be fading fast. It is all about going the extra mile, and J. Crew does a decent job in going there. For instance, you are kindly offered assistance and your purchases are wrapped nicely to take home. To me, a Lovemark is the culmination of little things that remind you why you enjoy a company.