John Lewis is a chain of upmarket department stores operating throughout Great Britain. The chain is owned by the John Lewis Partnership.
I really really trust them
Simply the best retail stores in the UK. If ever there was a 3 minute warning I would head straight to John Lewis as 'nothing bad could ever happen at John Lewis'. Excelling at both customer service and value the company has no employees as it is a true co-operative and therefore only has partners. Interestingly enough like COSTCO, it is also the largest and the fastest growing store in the UK returning a cash profit share to all partner twice a year. I have shopped at John Lewis since I was a child and would not shop anywhere else as I really really trust them.
emmajane, United Kingdom - 19 June 2010
High quality, reasonable prices
There is something quintessentially British and understated about John Lewis. When I was younger I found it indistinguishable from any other slightly boring British high street store. But while the UK high street has become as brash, noisy and exciting as any other high street in any other city in the world, JL's approach has barely altered. Yes it has evolved - it's a great place to shop - but those quiet, sensible, stolid values haven't changed. On the "bigger, cheaper, faster, brighter" modern high street John Lewis shines like a beacon of high quality, reasonable prices and good, old-fashioned fairplay.
Deborah, United Kingdom - 13 June 2008
John Lewis inspires my loyalty
John Lewis inspires my loyalty. It's not just that I know it's a partnership, owned by its staff. It's that the staff act like owners. They're professional, knowledgable and seem to genuinely want me to find the right product. It's the mature, sensible, British version of manic American retail service overkill.
Doug, United Kingdom - 04 July 2006
Service is not a thing of the past
I trust the John Lewis partnership stores for quality, price, choice, accessibility. Their service is second to none. Their staff (partners) are motivated employees who are keen to convey all the former. In a time-starved age, where service is a thing of the past, JL is truly a Lovemark for me.
Anne, New Zealand - 26 November 2002