Umpqua Bank
Umpqua Bank is a chain of banks based in Portland, Oregon, United States. The corporation was founded in 1953.
Comments
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Walk by in awe
Although I'm not an Umpqua Bank member, I used to live and work in beautiful Portland, Oregon - and would walk by every day their Pearl District branch in awe - every time. ING Direct (in the US) has attempted to do this as well, but comes across as e-cafe or coffee shop, where as Umpqua is something of another order. Wish other banks would see this and think, "Why don't we do that?"
Trent, United States - 06 March 2010
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It takes guts
It takes guts to do what Umpqua Bank have done. But that's what the most beloved and successful brands do, isn't it? Umpqua have reinvented the concept of what a bank should be. Their marriage of the right kind of people (friendly, empowered, service-focused) and design is a winning combination. They call their banks "stores" and that's what they are. Part hotel, part coffee house, part community centre and a little bit bank. I wish more brands in more categories would be this brave!
Stevezinho, Spain - 04 February 2010