NHS

Touches my heart in many ways

The NHS touches my heart in many ways. In a very practical way at this moment of time, as lie on a hospital bed in Livingston, Scotland recovering from a very unexpected heart attack. Emotionally I am engaged, again, by the care, dignity and respect I am receiving from dedicated and compassionate health professionals. The only other time I had this experience was four years ago whilst recovering from pneumonia. During that time I was very conscious of the daily criticism on TV that the NHS were bombarded with. What impact was that having on the staff and their patients? The NHS is the second largest employer in the world. It is by no means perfect. But nominating a Lovemark is a very personal thing and whatever else is said I can say that I am having, I have had and I expect to continue to receive an extraordinary experience of being valued. For this I am deeply grateful!

Gavin, United Kingdom - 25 May 2009